Privacy Policy

(last updated November 18th, 2021)

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Foreword

The confidentiality of personal information is important at Appligogiques.

Scope

Confidential information collected is not disclosed to any third party, except to meet a legal requirement.

Use

Any information collected is for the exclusive use of Appligogiques, in the context of normal commercial operations: order management, invoicing, statistical purposes and all other forms not listed, but which relate to the activities of Appligogiques.

We do NOT use nor resell your information for marketing purposes, nor do we disclose it to third parties. Data we collect for statistical purposes with Google Analytics is anonymized.

Only data necessary to product usage is collected otherwise.

We collect from our users:

  • full names and email addresses
  • organization and business addresses
  • data related to organization structure within Appligogiques portal
  • list of associated student profiles

We collect from student profiles: 

  • profile name (by which an individual cannot be identified)
  • progress history for games

Right of refusal

It is possible for our customers to request that their personal information not be used for the purposes of statistics and other articles mentioned above, but this may affect the proper functioning of some product features.

Right of deletion

It is possible for our customers to request that their personal information be entirely deleted from our databases.

Modifications

Any customer has the privilege to modify the basic information or to delete some of the information appearing in our registers with the exception of information of a financial nature such as invoicing, taxes, etc. in direct connection with the various municipal, provincial and federal laws.

Information security

All of our customers' personal information is strictly confidential. Only authorized persons within our company have access to it. All information is kept on secure media. Information related to transactions on online stores are stored on their servers. We have no access to your financial data. All Appligogiques user data is encryted and stored in the Canada Central-1 node on Amazon Web Services.

Information related to transactions on online stores, i.e. App Store (Apple), Google Play, Microsoft Store and Stripe are stored on their servers. We do not store any credit card or bank account information.

Place of operation and jurisdiction

Appligogiques operates from its offices located in Montreal. By using our products or services, you acknowledge that the courts of the province of Quebec, district of Montreal, will be the only competent to decide on any dispute.

Limitation of Liability

Appligogiques cannot be held responsible for improper use of its products or services. Our applications are developed in collaboration with teaching and / or speech therapy professionals with the aim of maximizing their educational impact. However, Appligogiques cannot guarantee the results. Appligogiques's responsibility is limited to reimbursing or replacing a product or service deemed defective or incomplete, at its convenience.

Complaint management

Your satisfaction is paramount for Appligogiques. If for any reason you are not satisfied with our products or service, contact us.

Compliance with PIPEDA and FOIPPA (BC)

Our processes and technologies are in compliance with FOIPPA and PIPEDA.

How to reach us

Any Requests for Information in the context of FOIPPA or PIPEDA addressed to Guillaume Langlois, CTO and Co-Founder., will be swiftly met, provided we have a written statement stating legal right, reason and autority.

For any questions or comments relating to our publications, do not hesitate to contact our offices located at:

Appligogiques Inc.

CP 7 Ahuntsic

Montreal (Quebec)

H3L 3N5, Canada

info@appligogiques.com

514-387-7223

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